Tech Dept Meetings

Current (upcoming) Meeting Agenda Items

ATS 11/1
smartboard training









OLD AGENDA ITEMS


ATS - 10/25
spare laptops for LS teachers? (Jenny Lifson, etc.)
Google calendar pilot
Phones update - training plans
smartboard training

Technical Department 10/26
"see note" on tech ticket -- should be internal only?
spare/loaner pool
LS conference - clear up, review




10/12/10 Professional Day Full Dept Meeting
- Atrion update, phones planning
- any open tickets or goofs that we need to touch base on
- how we communicate the priority of needs among our group
- sharing our roles
- tech blog
- process for goals & vision & planning work
- google apps
- FC limit
- itunes mac issue

ATS

• Tech Conference tickets review
• LS desktops FMP11 install
• professional goal setting - schedule a time
• SMART board training

Technical Staff

• professional goal setting
• protocol list when creating new user accounts (AD, NAC group, email, phone etc.)
• FC concurrent user limit? (what caused the BSOD on Thursday night?)
• export of employee actual email addresses for Bob Savage
• iR FA file uploads 10/12 etc. by Kevin

Technical Staff

• thanks for processing all the tickets!
• current tickets
• office moves/desk locations
• domain admin account usage
• Atrion update
• floor plans and switchport tables
• closets & equipment
• toner
• Inventory
• info loop-back
• projectors
• Google apps for edu
• iR update

ATS

• open tickets and ongoing issues?
• domain admin account usage
• Atrion update (shared Macs issue), phones, NAC
• Inventory - what teachers still need computers?
• info loop-back PR
• iR update
• printers & toner
• Google apps for edu
• Empowering our users to solve their own problems
• scheduling a meeting time (3-5pm slot)
• cyberbulling internet safety.
• edit knightline

Atrion Project Needs

• patch cable logical re-order on switches by location with documentation
• with new equipment, monitor closets for heat
• put phones out & connect them
• schedule phone trainings
• create help sheets for registering on wireless network
• anticipate any old laptops which will have problems connecting to wireless

Entire Department

• inventory equipment (asset database), number of computers for licenses, refreshing.
• help requests system
  • what does putting your name and date into the subject mean?
  • who deletes resolved messages?
  • difference between email and form?
• Smart board installs
• ordering (easier by credit card)
• process for accounts for new students, new employees
• computer choice process for new employees
• MS Office 2010?, OS upgrades? Compatibility with older versions.
• Different versions of iLife, Office, web browsers (what's the process for upgrades? site licenses?)
• printer for John Norton (process for obtaining new equipment, printers)
• inResonanace
  • When will Portal be up and running?
  • Are all the outstanding Keystone issues resolved (esp. the layout for student schedules)
  • When is the Portal training?
  • MS checklists customized by department request
• FirstClass Issues
  • Custom report templates by Dan for LS
  • 
    
  • Tying FC to voicemail
  • Upgrading to FC 10
  • FC social workplace (Bluefield)
  • Authenticating FC against AD
  • 
    
  • Knightline pages not displaying the banner or nav sidebar
  • Legacy items on the HTML version of Knighline (e.g. Al Coons)
  • Supporting the HTML side

ATS's

• tech plan process
• Start of year trainings for new faculty
• Share learning from conferences (copyright, foreign language & tech, etc.)
• videos for NAIS iTunesU

Kevin, Hong, Kwok

• PO copies (or invoices) coming to me?
• imaging/cloning software and backup software
• IWB installs

Kevin

• Oracle Senior Systems upgrade (server, domain for mybackpack, etc.)
• Millenium server - SQL version
• all school back-up system
• applying server updates (e.g. Genesis)
• go through all servers